We kindly ask for at least 12 hours’ notice for cancellations and rescheduling. Appointments canceled within 12 hours will incur a 30% charge or loss of deposit. Failure to show up to your appointment without notice will result in a ban from future bookings and forfeiture of your deposit.

We allow a 10-minute grace period for most appointments (excluding services scheduled for 15 minutes or less) If you arrive more than 10 minutes late, your appointment may be cancelled. If we are still able to accommodate you, a $10 late fee will be applied. Deposits are non-transferable and non-refundable and will be forfeited if your appointment is cancelled due to lateness.

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